GENERAL QUESTIONS

WHERE DO I CHECK THE STATUS OF MY ORDER?

WHAT PAYMENT METHODS DOES SOFFE ACCEPT?

WHILE CHECKING OUT, I RECEIVED A MESSAGE THAT SAID MY ORDER HAS BEEN DECLINED FOR FRAUD.
WAS MY ORDER PLACED?

CUSTOMER SERVICE

HOW CAN I CONTACT SOFFE CUSTOMER SERVICE?

WHEN IS CUSTOMER SERVICE AVAILABLE?

RETURNS

WHAT IS THE SOFFE RETURN POLICY?

CANCELLATIONS

CAN I CANCEL MY ORDER?

PROMO CODES

WHERE DO I ENTER A PROMO CODE?

I JUST RECEIVED A PROMO CODE, BUT I ALREADY PLACED MY ORDER.
CAN THIS DISCOUNT BE APPLIED?

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