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Returns & Exchanges

Of course, we hope you love what you purchased. But if you're not happy with the color, size, style, or fit of your order we will work with you to issue you a speedy refund.

What is the Soffe return policy?

All returns need to be made within 30 days of the ship date.

How do I initiate a return?

Start by filling out our return slip. Please ensure the Purchase Order number is clearly marked on the outside of the package, or we will unfortunately be unable to accept the return. The customer is responsible for return shipping.

Where do I send my return package?

Where do I send my return package?

M.J. Soffe Web Store Returns
One Soffe Drive
Fayetteville, NC 28312

When do I receive my refund?

As soon as we receive your returned package, we will issue your credit, less the shipping charges. We’ll also gladly help you place a new order.

Why can’t I return clearance items?

We're sorry, but we can't accept returns or exchanges on special web sales or closeout items. Thanks for understanding!